Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 4-5 stars. You know that it’s important to capture their customer’s feedback, but they need your help.
With Customer Voice, you have the power to gather customer feedback and experiences to boost online star power and drive more business. Win the trust and loyalty of new customers, collect their valuable feedback and show up where they are looking.
This is a powerful customer feedback tool that will have consumers seeing stars!
This is a content preview space you can use to get your audience interested in what you have to say so they can’t wait to learn and read more. Pull out the most interesting detail that appears on the page and write it here.
Leverage the voice of brand champions to improve your conline word-of-mouth. Invite existing customers to share their feedback and experiences online so new customers know you can be trusted.
Ensure customers are getting what they want and expect. Invite them to share their experiences so you can put their valuable feedback to work.
Make sure your reviews show up where your customers spend the most time. Focus on collecting feedback on the customer review sites that impact your business.
Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.
Customer Voice gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email.
ABC Window Cleaning went from just a couple reviews in three years, to over twenty 5-star reviews in two months. Their increased review count and accurate business listings led to an increase in new customers: